Privacy Policy

Introduction

Ivory Dental Company is committed to maintaining the trust and confidence of all patients, prospective patients, and visitors to our website. This Privacy Policy describes how we collect, use, protect, and handle personal information across all of our digital and clinical touchpoints. By using our website or submitting information through our forms, you acknowledge the practices described in this policy.

Information We Collect

When you interact with Ivory Dental Company — whether through our website, contact forms, SMS enrollment, or directly at a care location — we may collect the following categories of information:

• Name, date of birth, and contact information including phone number, email address, and mailing address
• Dental and medical health history as voluntarily provided for clinical care purposes
• Appointment scheduling history and treatment records maintained within the Ivory Dental system
• Insurance information and billing details required for claims processing
• Communications submitted through website forms, SMS, or email correspondence
• Technical information such as browser type and IP address collected automatically when visiting our website

How We Use Your Information

Information collected by Ivory Dental Company is used solely for the following purposes:

• Scheduling, coordinating, and delivering dental care services
• Processing insurance claims and managing billing and payment
• Sending appointment reminders, post-visit care instructions, and account notifications
• Responding to questions, requests, and inquiries submitted through our contact channels
• Sending marketing communications exclusively to patients who have expressly opted in to receive them
• Complying with applicable legal obligations under federal and state law, including HIPAA requirements

We do not use your information for any purpose beyond those listed above. We do not sell, rent, or provide your personal information to advertisers, data brokers, or any unaffiliated commercial third parties.

SMS Communications

By opting into Ivory Dental Company SMS communications through any of our enrollment forms, you consent to receive text messages from us at the mobile number you provide. Message and data rates may apply. Message frequency varies based on your selected preferences and account activity. You may opt out of any SMS program at any time by replying STOP to any message from us. To request assistance, reply HELP. Consent to receive text messages is never a condition of receiving dental services from Ivory Dental Company. Your mobile number will not be shared with or provided to any unaffiliated third party for marketing or any other commercial purpose.

Information Security

Ivory Dental Company employs industry-standard administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, loss, alteration, or disclosure. All clinical data handled within our network is stored and transmitted in compliance with HIPAA security regulations. While no system can guarantee absolute security, we continuously evaluate and improve our security practices to maintain the integrity of your information.

Your Rights

Under applicable federal and state law, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and in certain circumstances, request deletion of information we have collected. Patients also have specific rights under HIPAA regarding access to and amendment of protected health information held as part of a clinical record. To submit any such request, please contact us in writing at info@ivorydentco.com.

Cookies and Website Tracking

Our website may use standard browser cookies to improve navigation and site performance. These cookies do not collect personally identifiable information and are not used to track your activity across other websites. You may configure your browser to decline cookies without affecting your ability to access the core content of our website.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website or digital forms. Pediatric patient information collected in a clinical context is handled in accordance with applicable HIPAA regulations governing minors.

Changes to This Policy

Ivory Dental Company reserves the right to update this Privacy Policy at any time. When changes are made, we will update the effective date at the top of this page. Continued use of our website or services following any update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

Contact Us

Privacy-related inquiries may be directed to:

Unified Dental Solutions LLC
1711 S 10th Ave, Caldwell, ID 83605
info@ivorydentco.com
208-856-6429